Information we collect
When you send the booking form, we collect your name, phone number, ZIP code, the treatment you choose, whether you are a new patient, your insurance type and your preferred appointment time. When you call, the phone system may log your number, the date and time of the call, and any voicemail you leave.
The form does not ask for medical or dental history, and we ask you not to send it. Health questions are for the dental practice when it calls.
How we use it
We use your details only to pass your booking request to an independent, licensed local dental practice in the El Paso area, so that practice can call or text you to schedule a visit. We may also use call and form records to check that the service works and to handle complaints.
Who we share it with
Your request is shared with the dental practice that handles bookings for this site. That practice is a separate business with its own privacy practices and its own legal duties for patient records. We do not sell your information, and we do not share it with advertisers.
Website analytics
This site uses analytics, heatmap and session replay tools, namely Google Analytics and Microsoft Clarity, to understand which pages people use. These tools use cookies or similar technology and do not receive the contents of the booking form. You can block cookies in your browser settings.
How long we keep it
We keep booking requests and call logs only as long as needed to run the service and handle questions, and then delete them.
Your choices
You can ask us what information we hold about you, or ask us to delete it, by calling the number on this site and leaving a message with your name and phone number. Once a practice has your details, ask that practice directly about its own records.
Children
Parents or guardians should book visits for children. This site is not meant for children to use on their own.
Changes
We may update this policy. The current version is always on this page.